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Senior Product Designer

focused on operational systems and enterprise platforms.

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I design complex operational systems that help teams make better decisions.
My work focuses on translating complex operational rules
into clear decision-making tools for healthcare, logistics,
and data-driven teams.
Some case studies are password protected.​

Selected Product Systems :

Healthcare AI Platform

SENIOR PRODUCT DESIGNER | MOBILE OPERATION PLATFORM | 2026

Mobile Healthcare
Scheduling AI Workflow

  • Used by healthcare operations teams coordinating clinician scheduling.

  • AI-assisted scheduling workflow reducing manual validation by ~35%

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AI Monitoring Platform

SENIOR UX DESIGNER & RESEARCHER | AI WORKFLOWS | 2024

Enterprise monitoring system for vaccine operations

  • Reduced incident investigation time by ~40%

  • Enterprise monitoring platform for Pfizer engineering teams

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Logistics Intelligence System

FOUNDING PRODUCT DESIGNER | LOGISTIC ERP PLATFORM | 2025

Global Vessel Tracking Platform for LG Display Logistics 

  • Improving shipment visibility across global logistics operations

  • Real-time vessel tracking system for LG Display retail distribution

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Design operational systems where small decisions can create large ripple effects

Website design and content © 2026 by Rachel Yeagyeong Cho.  

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