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SENIOR PRODUCT DESIGNER

Decision systems
for enterprise

Operational platforms · AI workflows · B2B SaaS

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I design the decision logic underneath complex enterprise systems making ambiguous operational rules visible, navigable, and scalable.

Selected work available upon request

YC W21 · Series A · $14.2M | 2026

Mobile Healthcare
Scheduling AI Workflow

Used by healthcare operations teams coordinating clinician scheduling.

AI-assisted scheduling workflow reducing manual validation by 35%

🔒 View Case Study →

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GEN AI WORKFLOWS | 2024

Enterprise monitoring system
for vaccine operations

Reduced incident investigation from 30min to 3min

Enterprise monitoring platform for Pfizer engineering teams

🔒 View Case Study →

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LOGISTIC ERP PLATFORM | 2025

LG Display:Redefining how operators detect shipment failures

Signal-first monitoring system for LG Display global shipments.

6→2 investigation step

🔒 View Case Study →

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Design operational systems where small decisions can create large ripple effects

Website design and content © 2026 by Rachel Yeagyeong Cho.  

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