Senior Product Designer | Enterprise SaaS & AI Systems
👋 I'm Rachel, a Senior Product Designer focused on enterprise SaaS and operational systems.
I design complex operational systems that help teams make better decisions.
My work focuses on translating complex operational rules
into clear decision-making tools for healthcare, logistics,
and data-driven teams.
Some case studies are password protected. Feel free to reach out for access.
Selected Case Studies :
SENIOR PRODUCT DESIGNER | MOBILE OPERATION PLATFORM | 2026
Used by healthcare operations teams coordinating clinician scheduling.
AI-assisted scheduling workflow reducing manual validation by ~35%
Healthcare AI Platform
SENIOR UX DESIGNER & RESEARCHER | AI WORKFLOWS | 2024
Reduced incident investigation time by ~40%
Enterprise monitoring platform for Pfizer engineering teams
AI Monitoring Platform
FOUNDING PRODUCT DESIGNER | LOGISTIC ERP PLATFORM | 2025
Improving shipment visibility across global logistics operations
Real-time vessel tracking system for LG Display retail distribution
Logistics Intelligence System
