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UX DESIGNER
👋 I'm Rachel, a seasoned UX/UI Designer with 7 years of experience in e-commerce, retail, food services, manufacturing, gaming, and healthcare.
Feel free to reach out if you'd like access to additional case studies.
SENIOR UX DESIGNER & RESEARCHER | B2B WEB | 2024
Collaborated with cross-functional teams and led stakeholder and user interviews to gather actionable insights
LEAD UI/UX DESIGNER | B2B WEB | 2023
Led the design of the kitchen manufacturing data visualization dashboard, enhancing commercial equipment usability, achieving 52% to 78% user satisfaction.
Redesigned 3 prototypes resulting in a 10% boost in user engagement and a 7% increase in user retention.
UX DESIGNER & RESEARCHER | B2C WEB | 2020
Led tailored alumni perks and optimizing the mobile experience.
Achieved a 41% return visitor rate and improved the mobile usability score from 68 to 93.
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