👋 I'm Rachel, a seasoned UX Designer with 5 years of diverse experience spanning e-commerce/retail, commercial food service, and entertainment.
Highly proficient in:
Ensuring accessibility, conducting thorough user research and analysis, fostering effective collaboration within cross-functional teams.
UX DESIGNER & RESEARCHER | WEB | JUNE - SEPTEMBER
Led KitchenConnect project, enhancing commercial equipment usability, achieving 52% to 78% user satisfaction.
Redesigned 3 prototypes, boosting user engagement by +10% and retention by +7%.
CONTRACT UX DESIGNER | WEB | JUL - SEP 2023
Redesigned 3 prototypes, boosting user engagement by +3% and deep VR research and alumni engagement by +10 qualitative and +50 quantitative user interviews