Senior Product Designer | Enterprise SaaS
INTRODUCTION
Hi, I'm Rachel, a Product Designer
I design decision systems where small actions can create large operational consequences.
My work focuses on making invisible rules visible so teams can trust, act, and move faster in high-risk environments.
Selected Work
Selected work includes healthcare scheduling systems, logistics platforms, and gaming compliance systems products across the U.S. and global markets.
Speaking & Community
• AI Product Design Masterclass – Flexwork (2026-current)
• UX Design Seminar Speaker – Flexwork
• Featured in Korean design blog on UX leadership
• Contributor to diversity initiatives in the tech community
ABOUT
Design Perspective
I started in visual storytelling and transitioned into designing complex operational systems.
Working across different countries exposed me to real-world constraints, where systems need to balance speed, accuracy, and risk.
Today, I focus on building systems that support real decisions, not just ideal flows.
Outside of product work, I mentor designers through ADPList and contribute to design communities focused on career growth and leadership.
2026
AI Product Design Masterclass — Flexwork
AI product systems and interaction design
2026
UX Career Seminar — Flexwork
Building and Sustaining a UX Career
150+ registrations, ~60 attendees across design, product,
and engineering
ACHIEVEMENTS
Recognition
2025
Recognized by a leading luxury brand for cross-functional product leadership, resulting in a global product management opportunity (France)
2020
Apple Global Localization CollaborationUX writing and localization collaboration for Apple Korea via Hogarth Worldwide (UK)
I work closely with product managers, engineers, and operations teams to translate complex operational needs into scalable product systems.
Systems
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Operational platforms
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Enterprise SaaS products
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Data visualization systems
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AI-assisted workflows
Tools
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Figma
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Miro
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Jira
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Linear
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Power BI
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Tableau
Languages
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Korean(Native)
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Japanese(Basic)
CAPABILITIES
Skills & Tools
My work focuses on operational systems where small decisions can cascade across complex workflows, data pipelines, and real-world operations.
Born in Korea.
Based in LA.
Built for global systems.
Born in Korea and based in Los Angeles, I’ve worked across global teams and products spanning healthcare, logistics, and regulated gaming systems.
That perspective shapes how I design today, focusing on clarity, trust, and scalability in complex environments.
21+
COUNTRIES
8+
YEARS
10+
INDUSTRIES
